2. Top Up Credit
- Use payment method : Bank Transfer/ Cash Bank In / Cheque for payment to do the top up credit
- Payment amount will be deduceted from top up credit
- Min top up credit RM30
Event and promotional stickers are individually cut self-adhesive stickers that fulfill the purpose of communications effectively. Short texts and beautiful designs are introduced to generate the core of a particular event or the excitement of a particular promotion. They are convenient to use as they stick wherever customers prefer to. Beautifying the products, events or occasions are their main purpose as well.
Upload your artwork by heading to “my order” > “upload artwork” of the order.
It depends, if your file size is less than 50MB you can directly upload into our system. If your file exceeds 50MB, you are required to upload via “Wetransfer” and upload the link of the transferred file to us.
Please send to cs@eanprinting.my if you are using wetransfer file.
It might be due to the file type not matching with our file format. We only accept files in AI, PSD, JPG, and PDF forms. Second issues would be the size issues, please refer to the question above.
No, we only accept artwork from clients to proceed with the printing.
Measure your artwork in the form of width (W), Height (H) before you make an order.
The possible rejection due to several reasons stated as below:
(i) Resolutions of Uploaded Artworks
If we received a file in low resolution or it is pixelated, we will not proceed to printing thus your artwork will be rejected.
(ii) Artwork Without Outline
If your uploaded artwork has no outline, we are unable to proceed to printing.
(iii) Image does not embed in the artwork
We will be facing missing images from the artwork if you save without embedded it.
(iv) Wrong File Format
We will not accept files in the RGB format. We only accept CMYK files for printing.
The bleed zone is the area to be trimmed off. You are required to bleed in 3mm on where the cut is to be made. Check Artwork Specification for bleed zone references.
(Please refer below images as references)
Trimming zone is a small amount of space to account for the movement of the paper and the inconsistencies of the designs.
Your artworks are required to include a trimming zone to proceed printing.
(Please refer below images as references)
Safe zone refers to the area within the cut or trim line where you need not to worry about the important texts and graphics being trimmed off after diet cut.
(Please refer below images as references)
Delivery cost is generated by system according to your order volume (count by weight) and your location by inserting your delivery postcode.
Once we have done our quality checking, the courier company will pick up your order from our warehouse and will be sent to you. You will receive an email from us to track your goods delivery status after the parcel has been collected.
Prepare your new delivery address, contact our customer services immediately by contact 012-5921995.
GDEX and Poslaju. The shortest delivery period will be our main concern when choosing one of these courier companies.
No, we are not offering selections for a courier company.
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Process Days | {{formdata.total_days}} |
Payment Policy / Delivery / Artwork Specification